Travel Insurance

Travel Insurance is a protection plan that protects our guests against unexpected occurrences such as last minute trip cancellation, medical problems or weather interruptions.  We use a certified partner RentalGuardian which is licensed to sell travel insurance.

More info on the policies we offer:

• Overview of travel insurance program
• Covered reasons
• Schedule of benefits
• Sample certificate of coverage (policy details)
• Sample certificate for CFAR

Standard Travel Insurance

Standard Travel Insurance costs 7% of total trip cost and protects your vacation up to 100% for covered reasons like illness, injury, natural disasters, delays and more.

Standard Travel insurance Coverage may be purchased at the following times:

• At time of initial booking.
• At any time 30 days or more prior to check-in date.

If you book within 30 days of your arrival date, travel insurance coverage can be purchased:

• Within 5 days of booking when the arrival date is less than 30 days from check in date.

Cancel For Any Reason Travel Insurance

Cancel For Any Reason Travel Insurance costs 10.8% of total trip cost and protects your vacation up to 100% for covered reasons like illness, injury, natural disasters, travel delays and more. You can also cancel for a reason not listed in the policy and be eligible for a 60% reimbursement. Only available to residents of the United States (excluding residents of NY and WA) and must be used 3 days or more before arrival.

Cancel For Any Reason (CFAR) is an extra protection level that is added on top of standard travel insurance and allows you to cancel for any reason not covered in the standard policy for up 60% back. Cancel For Any Reason is only available to residents of the United States (excluding residents of NY and WA) and must be purchased at the time of initial booking or within 14 days of initial booking.

Note: Cancel For Any Reason (CFAR) travel insurance cannot be purchased for an arrival date of less than 30 days before check in date.

Hurricane Instructions

In the unfortunate event that a hurricane threatens Hatteras Island, you must follow instructions from local authorities and Hatteras Island Vacation Rentals.  We will help you with the necessary procedures in this scenario.

If there is an evacuation ordered by Dare County, follow the procedures below.

If there is not an evacuation, but the storm is expected to produce heavy rain and wind, we ask that guests help prepare their vacation homes for the expected conditions.  See the checklist below.

Hurricane Policy

If you purchased travel insurance, you will be able to file a claim.  If you don't purchase travel insurance, there are no refunds due to hurricanes or hurricane evacuations.

Hurricane and Evacuation Procedures

Voluntary Evacuation

A voluntary evacuation means that you are encouraged to leave the area, but it is not mandatory. If you choose to stay, you do so at your own risk.

Mandatory Evacuation

A mandatory evacuation means that you are required to leave the area. If you do not evacuate, you could be subject to fines or arrest.

Emergency Response Services

How to Exit Hatteras Island

Exit Hatteras Island to the North only.  Authorities may direct you to the safest evacuation route.

Storm Preparation Checklist

1. Close and lock all windows and doors.
2. Strap hot tub covers tightly to secure them.
3. Close all interior doors.
4. Close and lock all gates, porch doors, and outside shower doors.
5. Place outside trash cans in the outdoor shower stall or underneath the home.
6. Stack any lightweight furniture in a corner of the pool area.
7. Let us know when you depart if you can do so safely, and drive safely!

When is it Safe to Return to my Vacation Rental?

After the storm passes, check with Dare County Emergency Management via:

• Dare County Emergency Management Web Site
• Dare County EM Twitter feed
• Or, sign up to receive Dare County Emergency Alerts.

Once it is safe, you may return and enjoy the rest of your vacation!